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Hyperfine created the first-ever portable MRI. They allow patients to get the imaging they need without leaving their bedside. From the company's inception, sales was not the problem...
Client
Hyperfine
Industry
Medical
Systems
Salesforce Sales Cloud
Salesforce Service CloudHubspot Marketing Hub
Zendesk
Celigo iPaaS
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The Problem:

As a relatively young company, the teams at Hyperfine all had their own mix of software and processes, including some off the shelf and proprietary systems. The software was not connected, leading to tedious and error-prone manual data entry and lack of visibility into the business. Teams worked in silos, affecting communication and collaboration. In order to move forward and successfully execute on the company’s vison, they required a new, operational system that would bring together all of their disparate applications and reduce the friction currently affecting their teams.

 

The Mapping the Project:

As a relatively young company, the teams at Hyperfine all had their own mix of software and processes, including some off the shelf and proprietary systems. The software was not connected, leading to tedious and error-prone manual data entry and lack of visibility into the business. Teams worked in silos, affecting communication and collaboration. In order to move forward and successfully execute on the company’s vison, they required a new, operational system that would bring together all of their disparate applications and reduce the friction currently affecting their teams.

 

The Solution:

As a relatively young company, the teams at Hyperfine all had their own mix of software and processes, including some off the shelf and proprietary systems. The software was not connected, leading to tedious and error-prone manual data entry and lack of visibility into the business. Teams worked in silos, affecting communication and collaboration. In order to move forward and successfully execute on the company’s vison, they required a new, operational system that would bring together all of their disparate applications and reduce the friction currently affecting their teams.

 

The outcome:

Sales, service and CPQ integrated seamlessly with the company’s other third-party applications like Hubspot and Netsuite. The result was a completely intuitive system that effectively opened up visibility into the whole operation from start to finish.
Information was shared across all units and increased the accuracy of the data by eliminating manual tasks. Operating from one system also allowed a greater depth of collaboration between teams as well as streamlined workflows for greater efficiency. Leveraging the platform’s digital tools and enhanced technologies like automation, the Cloud Connex team was able to build advanced analytics and reporting using real time data for greater transparency.

The overall business process transformation was an essential part of Hyperfine’s continued and consistent growth. It enabled both management and staff to focus on their goals in order to successfully produce the first portable MRI within a year of its founding

We worked with the Cloud Conex team from the begging. They were INSTUMENAL in getting us to where we are today. It has been amazing to grow alongisde them.
Leigh Ann Volgur
Director of Revenue Operations
Hyperfine
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