As a startup, WHOOP initially relied on NICE to power its customer support operations. As the company grew and matured, WHOOP leaders recognized the need for a more sophisticated platform. But a flawless migration would be key—especially for WHOOP’s extensive multilingual knowledge portal.
Cloud Connects helped WHOOP execute a smooth and seamless migration from NICE to Service Cloud and Experience Cloud—giving the company essential capabilities for supporting continued growth and expansion.
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